Product · voice

A-Z voice termination

A route is the path your outbound call takes to a destination: country, prefix, quality and a rate per minute. We are not a licensed carrier and we own no switches. We are a service: we source routes from carriers, select them per destination and hand you one SIP trunk and one rate sheet instead of five supplier relationships.

This is for operations that dial internationally at volume — call centres, outbound sales floors, support desks, confirmation and notification traffic. If you place a dozen calls a day, you do not need dedicated routes.

CLI and non-CLI SIP trunk into your switch Rates in an open table
Rates

Destinations and rates

The table is pulled from the shared rate sheet. Filter by tier or find a country by search. Billing increment and minimum duration are fixed at connection and stated in writing — not in this table, because they are set per destination and per commitment.

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Loading destinations

Fetching the current rate sheet. If nothing appears within a few seconds the table is unavailable right now, and this page will say so plainly.

How to choose

What sits behind a row in that table

Two things separate routes to the same destination: whether your calling number survives to the handset, and how short the path is. Both move the rate.

01

CLI

The calling number is passed through and displayed on the handset. Required wherever people call back: sales, support, order confirmation. Costs more per minute.

02

non-CLI

The calling number does not survive, or is replaced with a technical number. Cheaper, and adequate for notification traffic where no call-back is expected. It performs worse on cold outbound: a share of the base will not answer an unidentified number.

03

Tier is our grouping, not a standard

We assign the tier ourselves. It states how short the path is and how consistently the route behaves. It is not an industry certification and it is not a ranking of carriers — treat two suppliers' tier labels as unrelated until you have tested both.

04

Tier 1

Direct, short routes with CLI passed through. Used where the call has to complete first time — Western Europe, North America, business destinations.

05

Tier 2

The price compromise. Suited to routine dialing across large bases, where volume matters more than every single call sounding perfect.

06

Tier 3

Lowest rate, quality drifts with time of day. Appropriate for mass notification and for testing, not for negotiation.

07

What to measure on a test trunk

The four numbers that decide a route are ASR, ACD, PDD and MOS: how many attempts are answered, how long the answered calls last, how long the destination takes to ring, and how the audio scores. Measure them on your own traffic, on your own destinations, over a period long enough to include a peak hour.

08

Why our figures are not on this page

We do not publish ASR by destination and we do not publish an uptime figure, because neither has been measured and published under conditions you could reproduce. A number you cannot verify is worth less than the test that would have produced it.

Answer rate by destination
No figure published until it is confirmed. We will state it for your destination in writing.
Uptime
A promise with no measured value behind it is not a promise, so there is a dash here.
How to verifyTake a test volume to your own numbers, then read the recordings and the report. That is more honest than any figure printed on a page.
How it works

No vendor lock-in

Routes are a standalone product. They pull in neither the autodialer, nor the AI agents, nor our PBX — and the reverse holds too: our platforms run on the voice you have now.

Your infrastructureThe route arrives as a SIP trunk into your Asterisk, FreePBX, 3CX or whatever you run. Nothing has to be migrated.
Or our platformsIf it suits you better, the same route is provisioned under our autodialer, AI agents or PBX. That is a choice, not a condition.
Leaving costs nothingNumbers, contact bases and recordings stay yours. Stop taking routes and you take all of it with you.
Getting connected

How we start

01Destination list

Where you dial and how many minutes a month. That list is what the pricing is built on.

02Route selection

CLI or non-CLI and a tier chosen per destination, rather than one option applied to everything.

03Test trunk

A small volume to your own real numbers, on the destinations you actually dial. You listen to the recordings and read the report before anything scales.

04Live trunk

We hand over the trunk credentials and help you enter them in your switch. From there it runs on actual traffic.

Get in touch

Send us your destination list

We will price your countries against your volume and propose a route per destination. We answer on Telegram.